Cyber Resources

In addition to the academic assistance provided by the course teacher, Central York Cyber Academy students also have access to free online tutoring and technical assistance during the week and weekends!

Live Chat Tutoring 

• Use the Tutoring Help Button and chat with tutor live
• Email conceptcoaching@edgenuity.com
• Call 888-866-4989, Option 2

Hours:
Monday - Friday:  8 a.m. - 10 p.m. (EST)
Saturday: 9 a.m. - 7:30 p.m. (EST)
Sunday: 6:30 - 10:300 p.m. (EST)

Technical Support Phone Number

• Use Tutoring Help Button and choose that drop down option
• Call 888-866-4989, option 1 if you cannot log in

For technical support of the District supplied iPad or MacBook Air, please contact:
Ms. Debbie Bieber
Technology Specialist
(717)846-6789 ext 1342
dbieber@cysd.k12.pa.us

For Edgenuity technical support:
Use the Tutoring Help Button and choose that drop down option
If you cannot log in call 888-866-4989 option 1

It is recommended that Central York Cyber Academy Students establish a routine to complete their coursework. Below are sample instructional days and timeframes for students that include both online and offline activity. 

Maintain pace in your coursework

• Learners are expected to be "on pace" in all classes weekly or no more than 3% behind. 
• The necessary online activity time needed to maintain pace varies from learner to learner. 

Maintain appropriate school attendance          

It is expected that students exhibit regular school attendance, even in an online setting. Without regular attendance and submission of assignments a student is placing his/her academic goal of passing the course, grade advancement, and earning sufficient credits required for graduation in jeopardy. In addition, Central York School District regards cyber truancy in the same manner as truancy from the traditional school.         

Communicate with the course instructor and concept coaches

Ways to communicate with the instructor include:

• Using the help button within the lesson if you need help with a specific lesson question
• Contact the teacher by telephone or email
• Attend teacher Office Hours
• Use the Tutoring Help Button and chat with a tutor live

The Central York Cyber Academy Coordinator serves a variety of roles to meet the needs of students so that each learner may strive to achieve his or her full potential.

The role of the Coordinator at Central York Cyber Academy is to:

• Oversee the enrollment process for new students
• Meet with and assess student needs prior to enrollment
• Coordinate new student orientation
• Guide student decision-making about course selection by reviewing academic records to ensure appropriate placement in courses
• Track student progress toward grade advancement and graduation, monitoring  academic progress, suggesting strategies for success, and recommending remediation as needed
• Monitor student attendance in accordance with PA State law and District policy and procedures
• Maintain communication with both parents and students about student progress and opportunities
•  Connect students and families to resources and services within and outside of school. Examples include:
  • Student Assistance, Peer tutoring, School Counselor, School Social Worker, Special Education Director
• Facilitate a successful transition for students entering CYCA or returning to Central York School District
• Assist in coordinating student participation in PSSA and Keystone Exams
• Facilitate communication between Edgenuity, students, parents, and educators
• Serve as a student advocate